Effective Date: February 14, 2025
These Terms and Conditions (“Terms”) govern your participation in our text messaging campaigns. By opting into our messaging services, you agree to these Terms. Please read them carefully before using our services.
Neurovana (“we,” “us,” or “our”) provides text messaging services to communicate important information related to mental health services, including appointment reminders, wellness tips, and service updates. Messages may be sent to your mobile phone via short message service (SMS) or multimedia message service (MMS).
By opting into our 10DLC messaging service, you consent to receive text messages from Neurovana at the phone number you provide. You acknowledge that message frequency may vary and may depend on your interaction with our services.
To opt-in, you may:
– Subscribe through our website, intake forms, or at your request during your appointment.
– Text a keyword provided by Neurovana to our designated phone number.
You can opt out of receiving text messages at any time.
To opt-out, reply to any of our text messages with the word “STOP”. After opting out, you will receive a confirmation message, and no further messages will be sent unless you re-subscribe.
You may also contact our customer service to opt out at any time by:
– Calling us at: 626-556-7766
– Emailing us at: admin@neurovana.co
Message and data rates may apply depending on your mobile service provider and plan. By opting into the messaging program, you acknowledge that any charges from your carrier are your responsibility. Please check with your mobile provider for specific fees and charges.
If you need assistance or have any questions regarding our text messaging service, you can:
– Reply “HELP” to any of our text messages for additional instructions.
– Contact our customer service at:
– Calling us at: 626-556-7766
– Emailing us at: admin@neurovana.co
By participating in our messaging service, you agree:
– To provide accurate information, including your phone number.
– That you are the account holder or have the necessary permission to use the phone number to receive our messages.
– Not to use our service for any unlawful, inappropriate, or unauthorized purpose.
We take your privacy seriously. Any information we collect through the messaging service is governed by our Privacy Policy. By using our text messaging service, you acknowledge that you have read and understand our privacy practices.
Our messaging service is provided “as is” and “as available” without any warranties, express or implied. We do not guarantee the timeliness, accuracy, or availability of the service and are not responsible for any delays or technical issues outside of our control.
Neurovana is not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our messaging service, including, but not limited to, delays, message delivery failures, or data breaches that are beyond our control.
We reserve the right to modify or update these Terms at any time. Any changes will be posted on our website, and we will notify you via text message or email if significant changes are made. Your continued participation in the messaging service after any modifications signifies your acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of the state of California without regard to its conflict of law principles.
If you have any questions about these Terms, please contact us at:
Neurovana
626-556-7766
admin@neurovana.co
2230 W. Chapman Ave.
Suite 209.
Orange, CA 92868
By opting into our messaging service, you acknowledge and agree to these Terms and Conditions.
Effective Date: February 14, 2025
These Terms and Conditions (“Terms”) govern your participation in our text messaging campaigns. By opting into our messaging services, you agree to these Terms. Please read them carefully before using our services.
Neurovana (“we,” “us,” or “our”) provides text messaging services to communicate important information related to mental health services, including appointment reminders, wellness tips, and service updates. Messages may be sent to your mobile phone via short message service (SMS) or multimedia message service (MMS).
By opting into our 10DLC messaging service, you consent to receive text messages from Neurovana at the phone number you provide. You acknowledge that message frequency may vary and may depend on your interaction with our services.
To opt-in, you may:
You can opt out of receiving text messages at any time.
To opt-out, reply to any of our text messages with the word “STOP”. After opting out, you will receive a confirmation message, and no further messages will be sent unless you re-subscribe.
You may also contact our customer service to opt out at any time by:
Message and data rates may apply depending on your mobile service provider and plan. By opting into the messaging program, you acknowledge that any charges from your carrier are your responsibility. Please check with your mobile provider for specific fees and charges.
If you need assistance or have any questions regarding our text messaging service, you can:
By participating in our messaging service, you agree:
We take your privacy seriously. Any information we collect through the messaging service is governed by our Privacy Policy. By using our text messaging service, you acknowledge that you have read and understand our privacy practices.
Our messaging service is provided “as is” and “as available” without any warranties, express or implied. We do not guarantee the timeliness, accuracy, or availability of the service and are not responsible for any delays or technical issues outside of our control.
Neurovana is not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our messaging service, including, but not limited to, delays, message delivery failures, or data breaches that are beyond our control.
We reserve the right to modify or update these Terms at any time. Any changes will be posted on our website, and we will notify you via text message or email if significant changes are made. Your continued participation in the messaging service after any modifications signifies your acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of the state of California without regard to its conflict of law principles.
If you have any questions about these Terms, please contact us at:
Neurovana
626-556-7766
admin@neurovana.co
2230 W. Chapman Ave.
Suite 209.
Orange, CA 92868
By opting into our messaging service, you acknowledge and agree to these Terms and Conditions.
